: Quick, simple, informal remote assistance So, here are descriptions of the two remote-help services with which I have the most experience. If I'm at my Uncle Joe's house using his computer, and I want to connect to my computer back at my home or office, then Uncle Joe's computer is the client and mine is the host.If I'm using my computer to connect to yours (with your permission) to see what's going on and help you, then my computer is the client and yours is the host.Client (or viewer): The computer (or other device) being used to connect to and access the host.Host (or presenter): The computer granting the access to be viewed (and possibly controlled).Here's some terminology to help you keep straight the roles of each computer and person: All of these things (and more!) can be accomplished "live" while talking by phone with the other person, with each of you in front of your respective computers using remote assistance or remote access technology over the internet, sometime also called "screen sharing" or "online meetings."
Yes, you can use email or Dropbox to do something similar along some of these lines, but those techniques, while useful, can be time-consuming, awkward, and insecure.
To leave your computer on for a trusted computer person to connect to it remotely and perform maintenance or other tasks when you're not around? To leave it on similarly for your bookkeeper to connect remotely and update your books, saving them the travel time and saving you the effort of sending your QuickBooks file back and forth?. To "reach" into your own computer back at your home or office when you're away so you can access your own email program and documents and keep it all in one central, familiar place, not "in the cloud" or copied to multiple computers? Use a colleague's laptop at a conference to get access to that document back home on your computer that you forgot to bring?. To help someone else with a computer question, but you can't be there in person? Help Dad across town edit a recipe in Word? Help your client in London place that order on the web site using her own computer?. To have someone show you something on their computer in a similar way? Collaborate by phone with a business partner who's editing that new brochure and watch his changes occur live on your screen? "Meet" by phone with your advisor who can show you the proposed plan and revise it while you're talking?. To show someone else a document or a web site on your computer "live" when they can't be there to see it in person? What if you could call them by phone, use the internet to connect your two computers, and then point at that paragraph or photo on your screen with your mouse cursor as you say, "Do you see this on page 4?". LogMeIn.The Magical Possibilities of Remote Assistance and Remote Access bat script to push it out to our workstations using Novell Zenworks. Under the Property Table I added a few options such as USERPASSWORD with the value of whatever I wanted the access code to be. I followed the guidlines from the above post and edited a few options with ORCA within the LogMeIn.msi. msi file because doing a SILENT install of LMI does NOT allow you to input an Access Code for every PC. You can find it in LogMeIn Central under Deployment (If you have it).I had to edit the. LogMeIn provides a silent automatic install option via a Deploy. Just don't edit the LICENSETYPE property. The thread discusses using the automatic FREE install, but you can use it for the Pro install as well. I used Orca to automate our install: Post #148. Since we are currently not using Active Directory or Windows passwords (Don't ask!) I required an Access Code that was the same for every PC. LogMeIn Central provides this option under their Deploy tab, but it does NOT enter an Access Code. I was looking for a way to automatically and SILENTLY install LMI to my Pro account with a pre-set Access Code. 
I spent hours looking for a solution for this and never really found an answer.
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