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Entertainer Gift Cards are non-refundable.

Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund.

You are able to provide a valid proof of purchase – this can be your confirmation email or the invoice/packing note inside your delivery parcel.

All packaging must be intact so that the item is in a re-saleable condition.

We are happy to accept back any unwanted items supplied to consumers for refund, within 28 days of purchase, providing the following terms are met: Please email us at and will find the best and cheapest shipping option for your needs. We can deliver the majority of our products, to most countries around the world. But there are all sorts of unforeseen problems that can prevent that – including breakdowns, extreme weather and illness. We do absolutely everything we can to make sure your order reaches you on time. We try our very best to be on time – but don't always manage it

We'll need your billing address to process payment.

Please note we will not refund you for anything that gets damaged or lost after we have successfully delivered it to your selected delivery address.

Orders can be delivered to freight forwarding companies, Hotels, Storage and relocation companies who you give permission to take the order on your behalf.

Please note we do not accept deliveries to PO Boxes.

You'll need to make sure that the address given is able to accept the delivery and has space for the delivery vehicle.

Just select the delivery address you want when you place your order.

You can ask for your items to be delivered to your work or another address Please note certain items will require a signature as proof of delivery.

Leaving your order somewhere safe on your property.

Attempt re-delivery (Delivery will be attempted 3 times in total).

If no one answers the door when our courier attempts delivery they'll leave a card letting you know they've been and which of the following actions they've taken If you're out when our courier attempts delivery they'll leave a card to let you know Please email us and we will find the best and cheapest shipping option for your needs. Next business day delivery (except bank holidays and weekends) between 8am - 8pm.